State Farm® Insurance Agent Chad Powell

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Cary Andrews

December 8, 2022

5 out of 5

"Thank you Rosie it's always a pleasure to get a same day and fast response. You are the best."

Jed Dordal

October 25, 2022

1 out of 5

"I had renters insurance for a few years. They completely went MIA this year when I tried to change the address of my policy. Multiple emails, no response. I then emailed to cancel my policy. No response. I called State Farm corporate to cancel my policy. They said it would be taken care of but it never was. I finally got a letter from them saying that my policy would be canceled if I didn't update my credit card information. smh"

Lester Williams

August 15, 2021

5 out of 5

"Chad Powell and Jenny were super super helpful and amazing to work with. THANKS"

Sierra Shear

June 24, 2021

5 out of 5

"Denise Williams is amazing. This was the easiest, best insurance buying experience I’ve ever had. Great prices too."

Christina Peebles

June 24, 2021

5 out of 5

"The staff is very helpful and friendly. I took out a policy with them the other day. She broke things down and made the policy easy for me to understand. Very great service!"

Tk Green

June 23, 2021

5 out of 5

"I worked with Bria for life insurance and let me just say she is amazing. She was very knowledgeable and answered all of my questions. Having life insurance is so important and happy I was able to get it and extremely happy I was able to work with her."

Temika Barnett

June 18, 2021

5 out of 5

"I would like to send a shoutout!! to Ms. Jennie over there at States Farm, for being a such a pleasant customer service representative. She is also, professional and very helpful. Thanks Jennie!!!"

Paige Simmons

June 17, 2021

2 out of 5

"I am a very tolerant customer and rarely write reviews, but my experience obtaining a renter's insurance policy with this group was pretty awful. I had a policy with them last year and it was a breeze. Even for this year, I initially had no problem getting a policy. The day before my move, my apartment complex called and stated that I needed a 3rd party added. I had been working with Jenny previously, so she was helping me add the 3rd party address. I stated the correct address over the phone and the version I recieved was incorrect. I wish I was kidding but this happened about 4 more times. The address was still incorrect. I decided it would be easier to email her the address to see it written out. Even then, the version I recieved was still wrong. Mind you this is the day before I move so I am panicked that I will not be able to get the correct policy in time. I finally decided to ask her to cancel my policy to find another insurer that could get my address right. Me asking them to cancel was what made them FINALLY get it correct. About 7 versions later, I finally got the correct policy. I would also like to add the poor customer service I recieved. I provided the correct address each time and was made to feel to blame for their lack of competency. It was a terrible experience but I'm glad I got my policy before move-in. If I could go back, I would have chosen a different insurer but for convenience I stayed with them since my policy was already written."

Jr Escandon

December 28, 2020

3 out of 5

"Had issues where they canceled my car insurance policy for a week but they were able to fix it."

Kenton Bontrager

July 30, 2020

5 out of 5

"I needed to get renter's insurance for my son who is moving to Atlanta from another state. Shea Simms guided me through everything and was extremely helpful and knowledgeable, in addition to being supremely warm and friendly! She helped to ease this parent's anxiety and made it a totally stress-free experience. Thanks so much for your attentiveness, Shea!"

Telethia Hand

April 6, 2020

5 out of 5

"Awesome place of business and great place to work! Very positive and motivating atmosphere!!!"

Shafay Jackson

February 14, 2020

1 out of 5

"If i could give half a star I would! This was rhe worst dead end job I’ve had!!! The pay is horrible and makes up random numbers for your pay! This man takes hours out of our day to preach about how great he his! He isn’t knowledgeable!!!"

Felisha Wright

July 9, 2019

5 out of 5

"Always available and on top of you policy."

Michael Maxwell

September 2, 2018

5 out of 5

"I was involved in an accident that was filed against the other drivers insurance. I called for advice, since Chad is my agent, and he was very helpful in advising me how to proceed."

keke macc

September 2, 2018

5 out of 5

"It's incredible"

Armelia Cartier

August 31, 2018

5 out of 5

"Chad Powell and his staff are amazing. I allowed my insurance to lapse due to personal reasons and Chad and his staff were very helpful and knowledgeable in getting my insurance reinstated."

Jeanetta Mccollum

August 30, 2018

5 out of 5

"When you walk in it's such a warm and friendly environment.The staff was alert and very helpful.Chad Powell was very knowledgeable about the products and the services.He was able to save me a bunch of money by bundling my services."

Brandon McMillan

August 20, 2018

5 out of 5

"Mr. Powell is an expert in the industry and he is great at his profession."

Indra R

August 20, 2018

5 out of 5

"Very helpful and informative agent, customer service is great."

DB WorldWide

August 20, 2018

5 out of 5

"Chad strategically use an insurance policy to meet my needs and goals. He is truly a financial services expert."

Stacey Johnson

August 20, 2018

5 out of 5

"When I was shopping around for home and car insurance Mr. Powell got back to me quickly with the quote. He was very courteous and professional. He answered my many questions about different coverage options. I will continue to do business with him in the future."

Kimberly Murillo

August 19, 2018

5 out of 5

"I have done business with this agent and he has always been very professional, knowledgeable and courteous. I will always keep my family's insurance needs protected through him."

STEPHANIE JOHNSON

August 19, 2018

5 out of 5

"Great agent!!!"

Nicole Harris

August 18, 2018

5 out of 5

"Chad Powell is very thourough and undertands how important Insurance and financial products are to our families! He is an Awesome Agent!!! Very thorough and family oriented!"

Lydia Rowe

August 18, 2018

5 out of 5

"Great service"

What our customers say about us...

Cary Andrews

December 8, 2022

5 out of 5

"Thank you Rosie it's always a pleasure to get a same day and fast response. You are the best."

Jed Dordal

October 25, 2022

1 out of 5

"I had renters insurance for a few years. They completely went MIA this year when I tried to change the address of my policy. Multiple emails, no response. I then emailed to cancel my policy. No response. I called State Farm corporate to cancel my policy. They said it would be taken care of but it never was. I finally got a letter from them saying that my policy would be canceled if I didn't update my credit card information. smh"

Lester Williams

August 15, 2021

5 out of 5

"Chad Powell and Jenny were super super helpful and amazing to work with. THANKS"

Sierra Shear

June 24, 2021

5 out of 5

"Denise Williams is amazing. This was the easiest, best insurance buying experience I’ve ever had. Great prices too."

Christina Peebles

June 24, 2021

5 out of 5

"The staff is very helpful and friendly. I took out a policy with them the other day. She broke things down and made the policy easy for me to understand. Very great service!"

Tk Green

June 23, 2021

5 out of 5

"I worked with Bria for life insurance and let me just say she is amazing. She was very knowledgeable and answered all of my questions. Having life insurance is so important and happy I was able to get it and extremely happy I was able to work with her."

Temika Barnett

June 18, 2021

5 out of 5

"I would like to send a shoutout!! to Ms. Jennie over there at States Farm, for being a such a pleasant customer service representative. She is also, professional and very helpful. Thanks Jennie!!!"

Paige Simmons

June 17, 2021

2 out of 5

"I am a very tolerant customer and rarely write reviews, but my experience obtaining a renter's insurance policy with this group was pretty awful. I had a policy with them last year and it was a breeze. Even for this year, I initially had no problem getting a policy. The day before my move, my apartment complex called and stated that I needed a 3rd party added. I had been working with Jenny previously, so she was helping me add the 3rd party address. I stated the correct address over the phone and the version I recieved was incorrect. I wish I was kidding but this happened about 4 more times. The address was still incorrect. I decided it would be easier to email her the address to see it written out. Even then, the version I recieved was still wrong. Mind you this is the day before I move so I am panicked that I will not be able to get the correct policy in time. I finally decided to ask her to cancel my policy to find another insurer that could get my address right. Me asking them to cancel was what made them FINALLY get it correct. About 7 versions later, I finally got the correct policy. I would also like to add the poor customer service I recieved. I provided the correct address each time and was made to feel to blame for their lack of competency. It was a terrible experience but I'm glad I got my policy before move-in. If I could go back, I would have chosen a different insurer but for convenience I stayed with them since my policy was already written."

Jr Escandon

December 28, 2020

3 out of 5

"Had issues where they canceled my car insurance policy for a week but they were able to fix it."

Kenton Bontrager

July 30, 2020

5 out of 5

"I needed to get renter's insurance for my son who is moving to Atlanta from another state. Shea Simms guided me through everything and was extremely helpful and knowledgeable, in addition to being supremely warm and friendly! She helped to ease this parent's anxiety and made it a totally stress-free experience. Thanks so much for your attentiveness, Shea!"

Telethia Hand

April 6, 2020

5 out of 5

"Awesome place of business and great place to work! Very positive and motivating atmosphere!!!"

Shafay Jackson

February 14, 2020

1 out of 5

"If i could give half a star I would! This was rhe worst dead end job I’ve had!!! The pay is horrible and makes up random numbers for your pay! This man takes hours out of our day to preach about how great he his! He isn’t knowledgeable!!!"

Felisha Wright

July 9, 2019

5 out of 5

"Always available and on top of you policy."

Michael Maxwell

September 2, 2018

5 out of 5

"I was involved in an accident that was filed against the other drivers insurance. I called for advice, since Chad is my agent, and he was very helpful in advising me how to proceed."

keke macc

September 2, 2018

5 out of 5

"It's incredible"

Armelia Cartier

August 31, 2018

5 out of 5

"Chad Powell and his staff are amazing. I allowed my insurance to lapse due to personal reasons and Chad and his staff were very helpful and knowledgeable in getting my insurance reinstated."

Jeanetta Mccollum

August 30, 2018

5 out of 5

"When you walk in it's such a warm and friendly environment.The staff was alert and very helpful.Chad Powell was very knowledgeable about the products and the services.He was able to save me a bunch of money by bundling my services."

Brandon McMillan

August 20, 2018

5 out of 5

"Mr. Powell is an expert in the industry and he is great at his profession."

Indra R

August 20, 2018

5 out of 5

"Very helpful and informative agent, customer service is great."

DB WorldWide

August 20, 2018

5 out of 5

"Chad strategically use an insurance policy to meet my needs and goals. He is truly a financial services expert."

Stacey Johnson

August 20, 2018

5 out of 5

"When I was shopping around for home and car insurance Mr. Powell got back to me quickly with the quote. He was very courteous and professional. He answered my many questions about different coverage options. I will continue to do business with him in the future."

Kimberly Murillo

August 19, 2018

5 out of 5

"I have done business with this agent and he has always been very professional, knowledgeable and courteous. I will always keep my family's insurance needs protected through him."

STEPHANIE JOHNSON

August 19, 2018

5 out of 5

"Great agent!!!"

Nicole Harris

August 18, 2018

5 out of 5

"Chad Powell is very thourough and undertands how important Insurance and financial products are to our families! He is an Awesome Agent!!! Very thorough and family oriented!"

Lydia Rowe

August 18, 2018

5 out of 5

"Great service"