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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tanya Johnson

August 13, 2025

5  out of  5
rating by Tanya Johnson
"This is a long distance relationship that works... I take care of my mother who has dementia and needed to be bonded for her care. Chad and his staff always go the extra mile to make sure that i have what I need to stay in compliance - all the way in Indiana!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Coach Media

August 8, 2025

5  out of  5
rating by Coach Media
"Recently I needed to have a car towed as a donation, so I contacted Chad Powell at State Farm Insurance. He sent me a listing of several companies that would tow vehicles. After asking Chad more questions, I learned that Ken's Cash for Cars would tow my car without paying for the service. I contacted Ken and he arrived within four hours to tow the car. Ken was very efficient, professional and polite. I am so thankful that I contacted Chad Powell for this information. I have been a customer of State Farm Insurance for more than thirty years and I definitely recommend Chad Powell."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Raquel R. Clement

July 24, 2025

4  out of  5
rating by Raquel R. Clement
"Whew, while the fees are high in Georgia with young people on my policy, I appreciate Jessica’s follow up and Chad’s experience. Thanks!"
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
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Marcail Bayer

July 15, 2025

5  out of  5
rating by Marcail Bayer
"I moved away and recently moved back. I immediately called Chad and Jessica/team to become a customer again. That should say it all. Professional, timely, when my car got broken into they handled it so well, they are always helpful and not mention so kind in the interactions. I wish all insurance companies and teams operated like this."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David Loomis

July 14, 2025

5  out of  5
rating by David Loomis
"Jessica was friendly, professional and ready to help. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tannesha Hubbard

July 11, 2025

5  out of  5
rating by Tannesha Hubbard
"Hello guys if you are looking for automobile, home renters and or life insurance CHAD is your agent. He’s very professional, kind , friendly , and welcoming. Chad will get you the best quote possible and will also go over all details if you have any questions. CHAD is the man. Tell a friend to tell a friend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jordan Paris

May 21, 2025

5  out of  5
rating by Jordan Paris
"I am truly satisfied with the exceptional service provided by the Chad Powell State Farm agency. From the moment you reach out, you’re treated not just as a policyholder, but as a valued customer. They handle every request quickly and efficiently, and I’ve never had a single complaint. A special thank you to Ms. Jessica, who always goes above and beyond to make sure my needs are met. Her professionalism, kindness, and personal touch make every interaction a pleasant one. She truly cares, and it shows. Working with this agency has been a blessing. They take the stress out of the insurance process and bring clarity to any questions or concerns. Their knowledge and responsiveness are unmatched. If you’re looking for a personalized, caring, and highly professional experience, I highly recommend the Chad Powell State Farm office. You really can’t go wrong!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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David Meier

May 21, 2025

5  out of  5
rating by David Meier
"The service was outstanding."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Justin Clark

May 5, 2025

5  out of  5
rating by Justin Clark
"Smooth experience and good customer from Jessica"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Andy Walker

May 5, 2025

5  out of  5
rating by Andy Walker
"Moving from Florida to the Atlanta area and called to transfer my State Farm policies. I spoke to Jessica, who provided quotes and she made the entire process easy. Big Thanks!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sharmaine walton

May 2, 2025

5  out of  5
rating by Sharmaine walton
"Jessica and Chad always help me out. They are a great people and working for a good company"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shania Williams

April 22, 2025

5  out of  5
rating by Shania Williams
"Chad Powell State Farm consistently delivers top-notch service. Their customer service is outstanding, and they handle everything with professionalism and efficiency. I’ve been a loyal customer for years and have never encountered an issue they couldn’t resolve. Jessica, one of the agents, is especially great—she stays on top of everything and makes the experience even better."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Isabelle Gabriel

April 16, 2025

5  out of  5
rating by Isabelle Gabriel
"With this being my first time acquiring insurance on my own, I was a little worried about being taken advantage of. Chad guided me through choosing the right policy for me and was patient with explaining anything I didn’t understand. Thank you Chad! Your efforts are highly appreciated!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Treona Preston

April 16, 2025

5  out of  5
rating by Treona Preston
"I would highly recommend. They were very professional and quick to assist. Also saved me about $130 a month from my previous insurance I had been with for 10 years. Excited to start business with State Farm!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Arthur Daniels

April 8, 2025

5  out of  5
rating by Arthur Daniels
"The professional services that I received was great. They also explained everything that I didn’t understand two three times with a smile on her face I felt like I was with my family. So Hurry up and get there.."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Malcolm Jordan

April 6, 2025

5  out of  5
rating by Malcolm Jordan
"I have been using State Farm for years with all of my vehicles. It has been a 100% Satisfaction Experience for all of those years. Rates are Amazing and every agent that I have encountered has been extremely generous and helpful with every detail mentioned in my policies. Overall, #1 insurance company out there!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Stanisha Hughley

April 5, 2025

5  out of  5
rating by Stanisha Hughley
"I have had state farm for about 2 years now and so far I love it. Jessica, that works the front office, is very helpful and informative. My calls always get answered and they are even open on the weekends. When I need quotes, it don't take all day to send them through email. Great team"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dinah Janae

April 3, 2025

5  out of  5
rating by Dinah Janae
"Today I had the pleasure of taking care of my personal business with Mr. Chad Powell himself. VERY HELPFUL. VERY UNDERSTANDING. Like he knew what I wanted before I even spoke. If you are looking for an agent that care about your needs, then this is definitely the office you should go to. They’re like family 😊"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kona Khasu

April 1, 2025

5  out of  5
rating by Kona Khasu
"I have had a wonderful experience with Chad and his team. Particularly with Jessica H. - I don't know if one can leave names. She is swift, personable at all times, even at times when I've been a bit irritable about one thing or the other. She has changed my impression after a less than memorable one with him previous coverage. Cheers, Jess. You're simply the best..!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Corey Granderson

March 27, 2025

5  out of  5
rating by Corey Granderson
"Just switched to statefarm from geico this office was very informative and patient to run all the numbers to make sure you get the best rates for home and auto...Jessica at front office is very hands on and resolve any problems or issues you may have... Definitely give them a try I was signed up in one day and now got the best rate for my cars and house......thanks Jessica for taking control"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Deloris Bryant

March 5, 2025

5  out of  5
rating by Deloris Bryant
"This is a very understanding and loving company. I’ve never had the privilege of working with the insurance company so kind and understanding to their clients. I would suggest that anyone who hasn’t gotten insurance or even if they have gotten insurance that they would check in with State Farm insurance with Chad And his receptionist"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Josh

December 28, 2024

5  out of  5
rating by Josh
"The lady at this office was extremely nice and was helpful. This location was open on a Saturday as the one I was trying to talk to left me hanging yesterday at a different location. This location is staffed and is very friendly and gave me the best rate that I found."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chad

September 15, 2024

1  out of  5
rating by Chad
"Most of this is an issue with StateFarm corporate but is also related to this specific branch: Over a year ago I moved out of Georgia and reinstated a policy in a different state. Since I paid full coverage in advance, I was notified that I was being reimbursed for $300. The corporate financial office sent it with the name of my building instead of, you know, the person who actually paid them money. I have called Chad Powell’s office and they reassured me they will get back to me. They did not. 4 times. Chad Powell himself provided a number I can text to get updates. No response. I can’t even get ahold of anyone in upper management at StateFarm because their automated phone system will only let you speak to your local representative. There also isn’t any ability to file a complaint with StateFarm using their phone system and my attempt at using their online comment system was ignored. If you are looking for insurance please choose a different company."
We responded:
"Hello Chad, thank you for making us aware that this matter from over a year ago is still not resolved. Please call us at the office or email me directly for further assistance. We here at Chad Powell State Farm Office take pride in helping our relocation client's complete the process of moving all insurance policies out of Georgia. Chad - on behave of State Farm Corporate Office & Chad Powell State Farm Office - We do apologize about the delay on the corrected reimbursement refund check. We thank you for being such a valued client. "
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T L

August 12, 2024

5  out of  5
rating by T L
"Jessica has been responsive to my inquiries on renter insurance. Highly recommended!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joe Effiong

March 20, 2024

4  out of  5
rating by Joe Effiong
"He was quick to follow up with me."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"