State Farm® Insurance Agent Chad Powell

"Most of this is an issue with StateFarm corporate but is also related to this specific branch: Over a year ago I moved out of Georgia and reinstated a policy in a different state. Since I paid full coverage in advance, I was notified that I was being reimbursed for $300. The corporate financial office sent it with the name of my building instead of, you know, the person who actually paid them money. I have called Chad Powell’s office and they reassured me they will get back to me. They did not. 4 times. Chad Powell himself provided a number I can text to get updates. No response. I can’t even get ahold of anyone in upper management at StateFarm because their automated phone system will only let you speak to your local representative. There also isn’t any ability to file a complaint with StateFarm using their phone system and my attempt at using their online comment system was ignored. If you are looking for insurance please choose a different company."

"Jessica has been responsive to my inquiries on renter insurance. Highly recommended!"

"He was quick to follow up with me."

"Today, I had an exceptional experience while searching for car insurance. Jessica, the first representative I spoke with, was incredibly friendly and accommodating. She demonstrated remarkable patience while helping me find a reasonable insurance rate. If I could rate her service on a scale of 1 to 10, I would undoubtedly give her a 10. I am grateful for her kindness and patience throughout the call. Thank you, Jessica!"

"Deandrea exceeded my expectations. She answered all my questions quickly. I would recommend this State Farm office."

"Working with Deandrea Crawford is the best agent I have ever dealt with. She is very professional, patient and understanding."

"I couldn't go to another insurance provider nor another state farm agency because the people that works here is just down to earth and easy to talk to. Deandrea always do everything she can to help. I seriously doubt I'm ever gonna get this same type of relationship anywhere else"

"I have Been With Chad Powell Of State Farm For Years.They Give Personalized And Professional Help To Each Client.Deandrea Is An Angel On Earth,And Takes the Time To Reassure Me when I have issues on My End.You really should give them a call,and get a Quote Today!"

"When I wanted to change my car and rental insurance I was instantly connected to a sweet young lady named DeAndrea. She was very knowledgeable about insurance and what her company had to offer. From start to finish, DeAndrea answered every question exquisitely. Customer service was phenomenal and I have since recommended her to family and friends. Keep up the good work!!!"

"I was helped by Ms.Crawford get my life insurance policy established. She was very friendly and knowledgeable about any questions I had. I would recommend anybody looking for life insurance to request her as your agent."

"The agent Ms. DeAndrea Crawford did an awesome job with helping me with auto insurance. She was very polite, knowledgeable, and patient with me. I'm glad I chose State Farm"

"I just wanna say deandrea help me with my life insurance for Me an kids an husband very respectful an every time i call her with a concern she help an I just wanna say thank you so much"

"Great experience with Deandrea. She listened handled my needs and the transition was seemless. She even checked to see if my policy was updated well after the transaction."

"Thank you Rosie it's always a pleasure to get a same day and fast response. You are the best."

"Chad Powell and Jenny were super super helpful and amazing to work with. THANKS"

"Denise Williams is amazing. This was the easiest, best insurance buying experience I’ve ever had. Great prices too."

"The staff is very helpful and friendly. I took out a policy with them the other day. She broke things down and made the policy easy for me to understand. Very great service!"

"I worked with Bria for life insurance and let me just say she is amazing. She was very knowledgeable and answered all of my questions. Having life insurance is so important and happy I was able to get it and extremely happy I was able to work with her."

"I would like to send a shoutout!! to Ms. Jennie over there at States Farm, for being a such a pleasant customer service representative. She is also, professional and very helpful. Thanks Jennie!!!"

"I am a very tolerant customer and rarely write reviews, but my experience obtaining a renter's insurance policy with this group was pretty awful. I had a policy with them last year and it was a breeze. Even for this year, I initially had no problem getting a policy. The day before my move, my apartment complex called and stated that I needed a 3rd party added. I had been working with Jenny previously, so she was helping me add the 3rd party address. I stated the correct address over the phone and the version I recieved was incorrect. I wish I was kidding but this happened about 4 more times. The address was still incorrect. I decided it would be easier to email her the address to see it written out. Even then, the version I recieved was still wrong. Mind you this is the day before I move so I am panicked that I will not be able to get the correct policy in time. I finally decided to ask her to cancel my policy to find another insurer that could get my address right. Me asking them to cancel was what made them FINALLY get it correct. About 7 versions later, I finally got the correct policy. I would also like to add the poor customer service I recieved. I provided the correct address each time and was made to feel to blame for their lack of competency. It was a terrible experience but I'm glad I got my policy before move-in. If I could go back, I would have chosen a different insurer but for convenience I stayed with them since my policy was already written."

"Had issues where they canceled my car insurance policy for a week but they were able to fix it."

"I needed to get renter's insurance for my son who is moving to Atlanta from another state. Shea Simms guided me through everything and was extremely helpful and knowledgeable, in addition to being supremely warm and friendly! She helped to ease this parent's anxiety and made it a totally stress-free experience. Thanks so much for your attentiveness, Shea!"

"If i could give half a star I would! This was rhe worst dead end job I’ve had!!! The pay is horrible and makes up random numbers for your pay! This man takes hours out of our day to preach about how great he his! He isn’t knowledgeable!!!"

"Always available and on top of you policy."

"I was involved in an accident that was filed against the other drivers insurance. I called for advice, since Chad is my agent, and he was very helpful in advising me how to proceed."